Terms and conditions

 

Terms of delivery *

Normal delivery time is about 5 days. We send orders with Postnord. We do not take financial responsibility for any delays depending on the shipping company.

Shipping is always free at PrinceNato.

Right of withdrawal / Complaint *

We follow the law on distance contracts according to the Swedish Consumer Agency's recommendations. According to the Distance Contracts Act, you have the right to return ordered faultless goods without giving any reason. Notice of this must be provided as soon as possible, but no later than within fourteen (14) days of receipt of the goods (does not apply to specially ordered goods). There is always a guarantee on the products you buy (1 year). If you can prove that there is a manufacturing defect in the product, you always get new parts, however, the warranty does not apply in the event of wear and tear. You pay the return shipping yourself. For repayment - enter your postal giro, bank giro, personal account or bank account number.

 

Payment options

- Klarna

After identification and risk assessment, Klarna shows the payment options that can be offered to you. Whatever payment option you choose, Klarna is the one that handles the payment transaction while the actual purchase of the product or service is made directly by the store. Product or service-specific questions must therefore be directed to the store. Current payment options that may currently be offered through Klarna are invoice, account credit, card payment or direct payment via bank.

GDPR

Your personal data is handled in accordance with current provisions in the GDPR.

Dispute

Any disputes are resolved primarily in discussion with our customer service. We follow the recommendations of the General Complaints Board and otherwise refer to the European Commission's online dispute resolution tool: http://ec.europa.eu/consumers/odr/

Produced by: Wikinggruppen

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